Terms of Use
Last updated: May 30, 2025
Welcome to the website of Palma Ristorante (“Palma,” “we,” “us,” or “our”), located at https://palmausa.com. By accessing or using this website, you agree to be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use our site.
These Terms govern your use of our website and any services offered through it. Please read them carefully.
1. Eligibility
By using this website, you confirm that you are at least 18 years of age or the legal age of majority in your jurisdiction, especially if you intend to make reservations or visit our restaurant where alcohol is served. If you are under the age of 18, you must not use this site.
2. Website Purpose
This website provides information about Palma Ristorante and allows users to:
- View our restaurant menu and offerings
- Make reservations through integrated third-party services (e.g., OpenTable) or an on-site request form
- Subscribe to our newsletter
- Access our contact information and location
We do not offer e-commerce services, online ordering, account creation, or event ticket sales through this website.
3. Reservation Services
Reservations made via this website may be processed through OpenTable or a direct inquiry form. When you make a reservation, you may be redirected to a third-party service provider. These providers have their own privacy policies and terms, which govern your use of their services.
Palma is not responsible for errors, delays, or issues that occur while using third-party services to make or manage reservations.
4. Third-Party Links and Services
Our website may contain links to third-party websites or services, including but not limited to OpenTable and newsletter subscription services. We are not responsible for the content, terms, policies, or practices of any third-party site or service. Your interactions with such platforms are governed by their own terms of use and privacy policies.
5. Intellectual Property
All materials displayed or made available on the website, including but not limited to text, photos, logos, graphics, and the website design itself, are the intellectual property of Palma Ristorante or its content providers, and are protected under applicable copyright, trademark, and other laws.
You may not copy, reproduce, modify, distribute, republish, display, or transmit any part of this website without prior written consent from Palma Ristorante.
6. Acceptable Use
You agree not to:
- Use the website for any unlawful purpose or in violation of any local, state, national, or international law
- Interfere with or attempt to disrupt the website’s functionality or security
- Attempt to gain unauthorized access to the website or its related systems or networks
- Use the website to submit false or misleading information, including fake reservation requests
7. Newsletter and Communications
You may choose to subscribe to our newsletter. By subscribing, you consent to receive emails about Palma’s news, promotions, or events. You can unsubscribe at any time by following the unsubscribe link in any email or by contacting us at info@palmaburbank.com.
We do not sell or share your email address or personal data for unrelated third-party marketing purposes.
8. Alcohol Policy
Palma Ristorante is licensed to serve alcoholic beverages. Visitors to the restaurant must be 21 years of age or older to order or consume alcohol. We reserve the right to request valid identification to verify age and to refuse service in accordance with California state law and our responsible service policy.
9. Reservation Cancellation & No-Show Policy
At Palma Ristorante, we understand that plans can change. For standard reservations, we kindly ask that any cancellations or modifications be made at least 24 hours in advance so we may offer your table to other guests and adjust staffing accordingly.
For private events, a deposit is required to secure your booking. Cancellations made within 72 hours of the scheduled event may result in forfeiture of the deposit, in line with standard industry practices to accommodate preparation and staffing needs.
We appreciate your understanding and cooperation in helping us serve all guests efficiently.
10. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you agree to our collection and use of your data as described in the Privacy Policy.
11. Disclaimer of Warranties
This website and all content and services provided through it are offered “as is” and “as available” without warranties of any kind, either express or implied. While we strive to keep the site up to date and secure, we do not guarantee that:
- The website will be error-free, secure, or available at all times
- The information on the website is accurate, complete, or current
- The site is free of viruses or harmful components
12. Limitation of Liability
To the maximum extent permitted by law, Palma Ristorante shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, including but not limited to:
- Delays or errors in reservation processing
- Inaccurate content or omissions
- Website interruptions or outages
- Third-party links or services
13. Indemnification
You agree to indemnify, defend, and hold harmless Palma Ristorante, its owners, employees, and agents from any claim or demand, including reasonable attorneys’ fees, arising out of your use of the website, your violation of these Terms, or your violation of any third-party rights.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. Updates will be posted to this page with the revised effective date. Your continued use of the website after any such change constitutes your acceptance of the new Terms.
15. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles. Any dispute arising under or relating to these Terms or your use of the website shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.
16. Contact Us
If you have any questions or concerns regarding these Terms of Use, you may contact us at:
Palma Ristorante
📍 1100 W Riverside Dr, Burbank, CA 91506
📧 info@palmaburbank.com
📞 (Add your business phone number here if applicable)
